Privacy Policy

1. Who We Are

Find My Party Bus ("we," "us," or "our") operates the website findmypartybus.com. We are a nationwide affiliate marketplace that connects customers with independent party bus, limousine, and coach bus operators. We may service bookings ourselves or through affiliated sister companies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a quote request.

2. Information We Collect

Information you provide directly: When you submit a quote request or contact form, we collect your name, email address, phone number, event date, estimated group size, trip duration, pickup and drop-off cities, trip details, TCPA consent status, and marketing opt-in preference.

Information collected automatically: When you browse our site, we automatically collect your IP address, browser type and version, device information, operating system, pages visited, referral URL, and approximate geographic location through cookies and similar technologies described in Section 3.

3. Cookies and Tracking Technologies

We use the following cookies and browser storage mechanisms:

• Google Analytics (GA4) — Sets cookies including _ga and _gid to collect anonymous usage statistics such as pages visited, session duration, and traffic sources. This data helps us understand how visitors use our site.
• LiveChat — Our live chat provider (LiveChat Inc.) sets cookies to enable the chat widget, remember conversation history, and identify returning visitors for support continuity.
• Local Storage — We use your browser's localStorage (key: fmpb_poll_votes) to remember which community polls you have already voted on. This data stays in your browser and is not transmitted to our servers.
• Google Fonts — Font files are loaded through Next.js from Google Fonts for visual presentation. No additional analytics cookies are set by this process.

We do not set any first-party cookies through our application code. You can control or delete cookies through your browser settings. Blocking certain cookies may affect site functionality.

4. How We Use Your Information

We use the information we collect to: process and respond to your quote requests; share your request details with affiliated operators or sister companies who may fulfill your booking; send booking-related confirmations, updates, and follow-ups; send promotional offers and marketing messages only if you have opted in via the separate marketing consent checkbox; analyze site traffic and performance to improve our services; prevent spam and fraudulent submissions; and comply with legal obligations.

5. Information Sharing

We do not sell your personal information. We share your information with the following categories of recipients:

• Affiliated operators and sister companies who may service your transportation booking.
• Email service providers (currently Brevo/Sendinblue) to deliver quote confirmation emails and, if you opted in, marketing communications.
• Analytics providers (Google Analytics) to analyze website traffic and usage patterns.
• Live chat provider (LiveChat Inc.) to power real-time customer support.
• Law enforcement or legal authorities when required by law, court order, or to protect our rights and safety.

6. Your Privacy Rights (CCPA & State Privacy Laws)

If you are a California resident or reside in a state with comprehensive consumer privacy laws, you have the right to:

• Know what personal information we collect about you and why.
• Request deletion of your personal information.
• Opt out of sale or sharing — We do not sell your personal information. If you believe your data is being shared in a way you did not intend, contact us and we will address it.
• Correct inaccurate personal data we hold about you.
• Non-discrimination — We will not discriminate against you for exercising any of these rights.

To exercise any of these rights, email us at info@findmypartybus.com or call (844) 725-4257. We will respond within 45 days as required by law.

We honor Global Privacy Control (GPC) browser signals as a valid opt-out request.

7. Data Retention

Quote request data and contact form submissions are retained for up to 24 months or as long as needed for legitimate business or legal purposes. Google Analytics data retention is governed by our GA4 configuration settings. You may request deletion of your data at any time by contacting us.

8. Marketing Communications

We only send promotional or marketing messages to users who have explicitly opted in via the optional marketing consent checkbox on our contact form. You may opt out of marketing communications at any time by: replying STOP to any text message, clicking the unsubscribe link in any marketing email, or contacting us at info@findmypartybus.com. We will honor all opt-out requests within 10 business days.

9. Third-Party Services and Complaints

Transportation services booked through our platform may be fulfilled by independent operators or affiliated sister companies. Each operator maintains their own privacy practices and service standards. We are not responsible for the services, actions, privacy practices, or policies of these independent operators. Any complaints about transportation services should be directed to the operator who provided the service. We are not liable for their performance, conduct, or data handling.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

11. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure server infrastructure, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Changes will be posted on this page with an updated revision date. Your continued use of our site after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

• Email: info@findmypartybus.com
• Phone: (844) 725-4257
• Website: findmypartybus.com